Having the Wrong Conversation?

Making Tricky Conversations More Successful

Jordan is a team leader who has taken over a new group that historically worked in silos, and she is looking to build a more collaborative culture in how they approach their work.

She has explained in team meetings why this transition is essential and what a more collaborative approach would entail. Yet, she is experiencing resistance from one key, influential team member, Cloe, whose resistance shows up as a lack of contribution in team meetings. Jordan has talked with Cloe about her lack of contribution in team meetings, but things have remained the same.