Creating Environments for Enhancing Humanity in the Workplace
Technological change continues to accelerate. Automation is an increasing threat to employment. In times of such exponential acceleration, it is important for us to consider and amplify what makes us uniquely human. Rather than trying to compete with technology, let’s explore ways in which technology can enhance humanity.
What does it mean to be human?
What are the implications for organisations trying to understand these complex times?
Here are a few of my suggestions for leaders and organisations that want to enhance humanity:
• Spend more time creating and less time doing. Allow time to play and develop new ideas. Going straight to action means your head is down.
• Ditch the term ‘human capital’ (many organisations have already done so) and talk about people as warm-blooded, real and uniquely human. Be empathetic and listen more.
• Empathy is the key 21st Century capability needs to balance the artificiality of the robot world.
• Look deep in to the bowels of organisational change. Change is complex and we all add to this complexity! There is no simple solution or list to follow. It is cognitively demanding, interconnected and not always successful.
• Practice adaptive thinking. Learn fast and be prepared to pivot. We cannot know our route before we set out. We cannot predict or control it. We can only discover it along the way. Working in this way can be both exciting and unnerving.
• Explore the learning sciences. Understanding these ideas is fundamental for ensuring that organisational talent is intentionally and consistently grown.
• Don’t presume you can just hire some younger folks into the mix of your organisation and all will be well. Create the culture that honours their talents and makes them excited to be part of the team. Explore reciprocal or group mentoring.
• Consider your strategic vision and direction rather than creating a plan too far into the future. There are many possible futures and it is your vision and values that will help you keep aligned.
• Scan the environment continuously rather than having one person or an ‘innovation department’ doing this thinking. Having an outwards mind frame is everyone’s job.
• Realise that learning is immersed in everything, not undertaken in a special place or time of our life. This focus on life long learning is the key to success. The future of learning is not in the classroom…it’s in the field.